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Freight Claims Specialist

Turn complaints into complete satisfaction.

Do you like to take negatives and turn them into positives? Do you like to help people resolve their problems? Are you the type of person who never gives up and is determined to see challenges through to the end? Do you have great patience and a keen sense of what's fair? If these are all characteristics that you have, they will serve you well in the position of a Freight Claims Specialist. If you're interested in learning more about this position, keep reading!

How do I get to be a Freight Claims Specialist?

Like many other trucking-specific careers, this position is usually learned on the job.

Education
Although there are no mandatory education requirements, most Freight Claims Specialists have at least a high school diploma.

Technical Training/Certification/Licensing
  • There is little specific training available. On-the-job training is the norm.
  • Other Occupational Health and Safety (OH+S) training may be required (first aid, Workplace Hazardous Materials Information Systems, etc.)
  • Some carriers require regular refresher training, and some call for additional training (first aid, etc.) as a condition of employment.
Physical/Medical
There are no specific physical or medical requirements to work as a Freight Claims Specialist.

Language
There are no specific language requirements to work as a Freight Claims Specialist.

Other Attributes
It's a definite plus to have good math skills, customer service skills, communication skills (written and verbal), and good organizational and computer skills, as well as the ability to pay attention to details.