Work In Operations
Turn complaints into complete satisfaction.
Do you like to take negatives and turn them into positives? Do you like to help people resolve their problems? Are you the type of person who never gives up and is determined to see challenges through to the end? Do you have great patience and a keen sense of what's fair? If these are all characteristics that you have, they will serve you well in the position of a Freight Claims Specialist. If you're interested in learning more about this position, keep reading!
- What would I do?
- Where would I work?
- How much would I get paid?
- How do I get to be a Freight Claims Specialist?
- Where would I go from here?
- How do I get started?
What would I do?
As a Freight Claims Specialist, you'll investigate all customer claims for damaged or lost freight. It's your job as a Freight Claims Specialist to help resolve your customer's freight issues in a manner that is fair and equitable for all parties.
Good customer service, communication and conflict resolution skills are essential. So is knowledge of company-specific policies and procedures for handling freight claims. To be successful in this position, it's also important to know the proper procedures for loading and handling freight in order to assess the validity of customer claims.
